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PoseForTreats

Terms of Service

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1. Who we are and accepting these terms

PoseForTreats ("PoseForTreats", "we", "us") is an online service run by the PoseForTreats team, operating under the laws of the People's Republic of China. These Terms of Service ("Terms") cover your use of the website at https://posefortreats.com and everything you do on it (the "Service").

By creating an account, buying credits or otherwise using the Service, you confirm that you:

  • are at least 18 years old;
  • have read and agree to these Terms, our Privacy Policy and our Content Policy; and
  • are allowed to agree to them for yourself.

If you don't agree, please don't use the Service. If we change these Terms, section 17 explains how.

2. What the Service does

PoseForTreats makes AI-generated portraits of your pet. You pick a style or a series of styles that we have set up, add 1 to 3 photos of one pet, and we generate a digital image for each style. You don't write prompts and you can't send your own.

  • Digital only. Portraits are image files you download. We don't print, frame or ship anything.
  • Delivered when generated. A portrait is delivered as soon as it appears in your account. Credits are spent when you start a generation and come back automatically if it fails (section 7).
  • AI providers. We generate portraits through KIE, an AI provider, using models made by Google (Nano Banana Pro), ByteDance (Seedream 5.0 Pro) and OpenAI (GPT Image 2). You choose the model when you generate, from the models the style offers. The Service depends on these providers and may be slow or unavailable when they are. PoseForTreats is not affiliated with or endorsed by Google, ByteDance, OpenAI or KIE.
  • We keep things for 7 days. Your photos and portraits are available for 7 days; after that, we remove them from our storage within 24 hours. Download what you want to keep. KIE keeps its own copies for longer (section 9).

3. Your account

  • You sign in with a Google account. You need an account to upload photos, generate portraits and buy credits. You can browse the site without one.
  • One account is for one person. Keep access to your Google account secure; you are responsible for what happens in your PoseForTreats account.
  • If you think someone else has used your account, tell us at support@posefortreats.com.
  • You can delete your account at any time in Account → Delete account. For your protection, we ask you to sign in again first if your last sign-in was more than a day ago. What deleting your account removes and keeps is explained in our Privacy Policy.

4. Credits and credit packs

  • Credits. Generating a portrait costs credits. The price depends on the model you choose, not on the style, and we show it before you start. A whole series costs 20% less per portrait than single portraits made with the same model.
  • Free credits. A new account gets free credits once. Each Google account can receive free credits only once, even if the PoseForTreats account is deleted and created again. Portraits made while your account has no purchase carry a watermark.
  • Credit packs. You can buy one-time credit packs. Current packs and prices are on our pricing page. There are no subscriptions and nothing renews.
  • Watermark. After your first completed credit pack purchase, portraits in your account that haven't expired are shown and downloaded without the watermark, including ones made earlier with free credits. Credits from a redeem code don't remove the watermark. If your only purchase is fully refunded or reversed, the watermark comes back on portraits that haven't expired.
  • Redeem codes. We may give out codes for credits, for example as a goodwill gesture or a promotion. Redeemed credits work like other credits but don't count as a purchase.
  • No cash value. Credits can only be used on PoseForTreats. They can't be exchanged for money (except through the refunds in sections 6 and 7), sold or moved to another account.

5. Paying for credit packs

  • One-time purchase. Each credit pack is a single payment. By completing checkout, you authorize the charge for the amount shown.
  • Payment provider. Payments are processed by Waffo Pancake, which acts as the merchant of record for your purchase. Your card details go to Waffo and we never see or store your full card number. Waffo sends your receipt.
  • Currency and tax. Prices are in US dollars. Any sales tax or VAT is worked out at checkout.
  • Before sales open. Until credit packs go on sale, prices are shown but buying is switched off.

6. Credits over time, and closing an account

  • Credits don't expire. Bought and free credits stay in your account for as long as the account exists.
  • If you delete your account, any credits left are lost. If you want a refund for an unused pack, ask before you delete your account.
  • If we close your account for breaking these Terms or our Content Policy, unused credits are not refunded.
  • If we close your account for any other reason, or shut the Service down, we will refund the credits you bought and haven't used.

7. Refunds

Credits and money are handled separately.

Credits come back automatically when a portrait fails. If a portrait fails for any reason (the provider errors, a safety check blocks it, or it takes too long), its credits return to your balance. In a whole series, only the portraits that fail are refunded; the rest are delivered.

Portraits you're not happy with. AI results vary, and we can't promise an exact likeness. We don't refund or remake a portrait just because you don't like it. If a portrait has an obvious defect, such as extra legs, a distorted face or the wrong kind of animal, email the image (the downloaded file or a screenshot) to support@posefortreats.com within 7 days of making it. Our team can't see your portraits, so we check the image you send against your generation record. If the defect is confirmed, we can return the credits for that portrait.

Money back:

  • Credits you've used can't be refunded.
  • If you haven't used any credits from a pack, you can ask for a full refund within 7 days of buying it.
  • If you were charged twice for the same purchase, we'll refund the duplicate.
  • Credits from a redeem code can't be exchanged for money.
  • If we close your account for a reason other than breaking these Terms or our Content Policy, or shut the Service down, we refund the credits you bought and haven't used (section 6).

To ask for a refund, email support@posefortreats.com from (or mentioning) the email address you sign in with, and include the order number from your Waffo receipt if you have it. A person on our team handles every request. Waffo, our payment provider, also lets you request a refund through its customer portal within 14 days of payment.

After a refund: a full refund removes that pack's remaining credits, and if you have no other purchase, the watermark comes back on portraits that haven't expired. If we give a partial refund as a goodwill gesture, your credits and watermark status don't change.

Chargebacks. Please contact us before disputing a charge with your bank; most problems are quicker to fix directly. If a payment is disputed or reversed, we treat that purchase as fully refunded in your account, as above. We may close accounts that repeatedly misuse refunds or chargebacks.

Your legal rights. Nothing in these Terms limits rights you have under the law where you live, such as a legal right to cancel a purchase.

8. Billing questions

If you think a charge is wrong, email support@posefortreats.com before contacting your bank. We'll reply within 2 business days and fix confirmed billing errors within 5 business days.

9. Your photos

  • Your responsibility. Only upload photos you took yourself or have the right to use. Upload photos of a pet, one pet per portrait. Don't upload photos where a person is clearly visible; a hand or arm holding your pet is fine. Don't upload anything our Content Policy forbids.
  • Checks. We automatically check each uploaded photo and reject ones that show no animal, show a person as the main subject or may break our Content Policy. A rejected photo isn't saved and can't be used. These checks can make mistakes.
  • What we do with them. You let us use your photos only to provide the Service: to store them for you, check them, send them to our AI provider and generate the portraits you ask for. We remove location data and other hidden details from photos before saving them. We don't use your photos or portraits as examples or in ads, and we don't use them to train AI models.
  • Who else handles them. To generate a portrait, we send your photo to KIE, our AI provider, which passes it to the AI model you chose. KIE keeps uploaded photos for up to 3 days and finished images for up to 14 days, at web links that don't need a password, and it doesn't let us delete them sooner. KIE's own terms allow it to use content sent to it to run and improve its service. Details, including the record KIE keeps of each generation request for 2 months, are in our Privacy Policy.
  • How long we keep them. Your photos and portraits are available for 7 days after you upload or create them; after that, we remove them from our storage within 24 hours. If you delete them or your account, they're removed right away. Expired photos and portraits can't be brought back.
  • Our team doesn't look at them. We don't view your photos or portraits. We only see images you choose to send us.

10. Your portraits

  • Use. You may use portraits you generate for personal and commercial purposes, as far as the law and our AI providers' terms allow. You are responsible for how you use them.
  • No exclusivity, and copyright may not apply. AI models can produce similar images for other people. In some countries AI-generated images may not be protected by copyright, so we can't promise you'll own exclusive rights in a portrait.
  • What stays ours. The website, the PoseForTreats name and logo, our style designs, our example portraits and the watermark belong to us. The original photos shown beside the examples are stock photos used under the Pexels License. You may not copy them, except to share pages from our site in the normal way.
  • Labelling. Don't present a portrait as a real photograph of a real event, or as a hand-made painting, where that could mislead people.

11. Acceptable use

You agree not to:

  • break our Content Policy, which lists what can't be uploaded or generated;
  • upload photos in which a person is clearly visible, photos of someone else's pet without permission, or anything you don't have the right to use;
  • use the Service for anything illegal, harmful, misleading or harassing;
  • try to get around our safety checks, limits or watermark, or to get our prompts or other non-public settings;
  • use bots or scripts to access the Service, or collect images or data from it in bulk;
  • use portraits, example images or anything else from the Service to train, test or build a competing AI model or service;
  • resell or give others access to the Service without our written permission; or
  • interfere with the Service or its security.

12. AI-generated content

Every portrait is generated by AI. Results vary from one try to another, can contain mistakes (for example an odd paw, a wrong marking or stray text) and won't be an exact likeness of your pet. Pets other than dogs and cats can give less predictable results. Example images on our site show what each style looks like; your portrait depends on your own photo.

13. Privacy

Our Privacy Policy explains what personal information we collect, how we use it, who we share it with and how long we keep it. Our Cookie Policy explains the cookies we use.

14. Disclaimers and limits of liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND THE ACCURACY OF AI OUTPUT.

TO THE FULLEST EXTENT THE LAW ALLOWS, WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PHOTOS OR PORTRAITS AFTER THEY EXPIRE. OUR TOTAL LIABILITY FOR ANY CLAIM IS LIMITED TO THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT THAT GAVE RISE TO IT.

Some places don't allow these limits, so they apply to you only as far as the law allows.

15. Suspending or ending access

These Terms apply for as long as you use the Service. We may suspend or close your account if you seriously or repeatedly break these Terms or our Content Policy, if we suspect fraud or abuse, or if the law requires it. Section 6 explains what happens to your credits. You can stop using the Service and delete your account at any time.

16. Governing law

These Terms are governed by the laws of the People's Republic of China. Before starting any formal dispute, please email support@posefortreats.com so we can try to sort it out together.

17. Changes to these Terms

We may update these Terms. If a change is significant, we will email account holders at least 14 days before it takes effect and update the date at the top of this page. If you keep using the Service after a change takes effect, the new Terms apply. If any part of these Terms can't be enforced, the rest still applies.

18. Contact